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022 _a1576-5962
035 _a(OCoLC)1449571616
040 _aFINmELB
_bspa
_erda
_cFINmELB
050 4 _aHF5548.8
_bZ644 2020
080 _a159.9:331(045)
082 0 4 _a158.7
_223
100 1 _aZoghbi Manrique de Lara, Pablo,
_eautor.
245 1 3 _aAn Affective Events Model of the Influence of the Physical Work Environment on Interpersonal Citizenship Behavior /
_cPablo Zoghbi Manrique de Lara, Maryamsadat Sharifiatashgah.
264 1 _aMadrid :
_bColegio Oficial de Psicólogos de Madrid,
_c2020.
310 _aCuatrimestral
336 _atexto
_btxt
_2rdacontent/spa
337 _acomputadora
_bc
_2rdamedia/spa
338 _arecurso en línea
_bcr
_2rdacarrier/spa
362 0 _a1999-
520 _aBased on the Affective Events Theory (AET), this paper proposes a model of how the level of organizational citizenship behavior (OCB) directed at individuals (peers) (OCB-I) declines to the extent that physical conditions in offices make employees experience crowding perceptions and privacy invasions from peers. We hypothesize that: 1) crowding perceptions and privacy invasions by peers are related to employees' feelings of relational conflict with peers; 2) relational conflict negatively relates to OCB-I; and 3) this decrease in OCB-I is mediated by the employee's person-organization fit (POF) and empathic concern. A direct path from crowding perceptions and privacy invasions to OCB-I is also postulated. Data were collected from 299 respondents working in open-plan offices at four IT-based companies in Tehran, Iran. Results found significant positive links of relational conflict to privacy invasion, crowding perceptions and OCB-I; and from privacy invasion to OCB-I. Furthermore, POF and empathic concern mediated the link between conflict and OCB-I. The findings suggest that managers can promote OCB-I by regulating not only the psychosocial conditions of the work environment, but also the physical conditions.
546 _aEn inglés; resúmenes en español e inglés.
588 _aDescripción basada en metadatos suministrados por el editor y otras fuentes.
588 _aDescripción basada en Journal of work and organizational psychology, vol. 36, n. 1 (April 2020), P. 27-37.
590 _aRecurso electrónico. Santa Fe, Arg.: elibro, 2024. Disponible vía World Wide Web. El acceso puede estar limitado para las bibliotecas afiliadas a elibro.
650 4 _aEmpatía.
650 4 _aPercepción de hacinamiento.
650 4 _aAjuste persona-organización.
650 4 _aConducta cívica organizativa.
650 4 _aConflicto relacional.
650 4 _aInvasión de privacidad.
655 4 _aArtículos electrónicos.
700 1 _aSharifiatashgah, Maryamsadat,
_eautor.
773 1 _tJournal of work and organizational psychology.
_xISSN 1576-5962
_dMadrid: Colegio Oficial de Psicólogos de Madrid.
_gvol. 36, n. 1 (April 2020), p. 27-37
797 2 _aelibro, Corp.
856 4 0 _uhttps://elibro.net/ereader/usam/128847
999 _c39553
_d39553